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Store Management

Bloomingdale’s Store Management Internship program will teach you the inner workings of a multi-million dollar upscale department store. In this paid New York City-based program, you’ll shadow key members of our 59th Street Store Management leadership team and be exposed to the day-to-day events of our dynamic, fast-paced industry.

A Day in the Life

Think outside the cubicle and embark upon a journey to become a professional who is one part business consultant, one part relationship guru and 100% leader. Check out how a day might go for you as a member of the Store Management team.

You’ll gain understanding of sales management, customer service, store operations, associate development, human resources and visual merchandising. This summer internship program is the first step to a rewarding career in store management and beyond, and potentially leads to an offer to join our Store Management Executive Development Program.

Locations and Start Dates

The Store-Management Internship is offered in New York City, at the 59th Street Flagship Store.

Career Growth

Once you’ve built capabilities and confidence through your sales leadership rotations, your career path broadens. With an individual development plan and Human Resources support, there are several different rotations available for developing broader leadership and coaching experiences. You’ll experience a combination of the following assignments:

Store Management Executive Development Program

This program offers a systematic developmental curriculum that provides you with the skills and confidence to lead and inspire a large team of selling professionals. You will gain exposure to all aspects of retail leadership from human resources, employee development, promotional events, business analysis, problem solving, to visual merchandising and more, all of which drives customer engagement and sales results.

Junior Executive Experience

The Junior Executive Experience is responsible for supervising the resources of the store with the goals of creating the best possible customer experience and maximizing sales. The Junior Executive Experience moves throughout the store constantly to gain total oversight of the selling environment, resolve spontaneous customer issues as they arise and adjust resources to drive sales and service. In this role, you’ll intercede, handle tough issues, make decisions, and quickly establish rapport with customers.

This position is only applicable to employees working at the 59th Street flagship store.

Sales Manager

The Sales Manager builds and cultivates a team that’s intuitively responsible to the needs of our upscale clientele, and, as a result, achieves volume growth and builds profitable business relationships. The Sales Manager effectively manages the balance of our business’s unique blend: driving a day in, day out regular price business versus maximizing a high-powered promotional marketing calendar on a periodic basis.

Manager of Customer Loyalty

The Manager of Customer Loyalty (MCL) is a Senior Executive position that drives the selling and clienteling culture in stores. The MCL communicates the Bloomingdale’s brand vision of a client-focused environment through inspirational leadership while educating and coaching clienteling and service behaviors. The position is a partner to both the senior and junior executives in the store and collaborates with the regional team to develop and execute new strategies and initiatives to drive results through relationship selling.

Group Sales Manager

The Group Sales Manager drives consistency of the Bloomingdale’s brand, guaranteeing both an outstanding shopping experience for our upscale clientele and an outstanding employment experience for our store family. The Group Manager inspires and cultivates a motivated team of Sales Managers. As a senior executive in the store, the Group Manager leads the team to achieve business objectives, and is accountable for the growth and development of the Sales Managers into higher levels of responsibility.

Requirements
  • Leadership skills that include professional business ethics, assertiveness and self-motivation
  • Team spirited approach to solving problems
  • Ability to prioritize projects and execute multiple tasks to achieve productivity and business goals
  • Strong business background including analytical skill to strategize data and draw conclusions
  • Ability to manage complex relationships
  • Strong communication, interpersonal and time management skills
  • Previous retail or customer service experience is a plus

Bloomingdale’s Snapshots

Want a behind-the-scenes look at what really makes us a store like no other? See what life looks like working at Bloomingdale’s through the eyes of our people—from our offices to our stores.