Store Management Collage

Store Management
Executive Development Program

Bloomingdale’s dynamic, exciting and challenging Sales Management Executive Development Program is designed to strategically move you through three progressive Phases culminating in promotion to lead your own team and department within a year to 18 months. Each Phase provides you monthly focused skill building through a combination of courses conducted by senior executive, subject-matter-experts, conducted in the Bloomingdale’s virtual classroom that you attend with your fellow SMTs around the country! We believe a graduated learning approach, which combines classroom and on the job training, guided by monthly assignments, is the key to ensuring outstanding executive performance. You will build specific skills around people development, business analysis, problem solving, coaching, promotional event execution and world class selling and service. You will learn how to motivate others, communicate effectively and achieve results. With each successive Phase, you take on greater responsibility in terms of business volume and span of control.

 
 
Customer Experience Leader CEL
Sales Manager
SM
Assistant Manager -
The Outlet
Group Manager
Store Manager -
The Outlet
Human Resource Manager
Regional Merchandise Manager
RMM
General Manager
GM

Having built capabilities and confidence through your sales leadership rotations, your career path broadens. With an individual development plan and Human Resources support, there are several different rotations available to provide broader leadership and coaching experiences. You will experience a combination of the following assignments:

  • Sales Manager: Builds and cultivates a team that is intuitively responsive to the needs of our upscale clientele and, as a result, achieves volume growth and profitable business relationships. The Sales Manager needs to effectively manage the balance of the unique blend of our business: driving a day in day out regular price business versus, at times, maximizing a high-powered promotional marketing calendar.

  • Customer Experience Leader: Responsible for supervising the resources of the store with the goals of creating the best possible customer experience and maximizing sales. Moves through the store constantly during the shift to gain total oversight of the selling environment, resolve spontaneous customer issues and to adjust resources to drive sales and service. Intercedes, handles tough issues, makes decisions, and quickly establishes rapport with customers.

  • Assistant Store Manager of Outlets: Drives sales volume and profitability through the development of the people by cultivating a service environment, maintaining a clean, neat, and easy to shop environment, and processing and maintaining merchandise to the Bloomingdale’s standard. Fosters an environment that is Fun, Fast and Friendly.

Macy's Bloomingdale's Careers After College
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